Welcome to your Support Page.
Whether you're needing to activate a system, having minor or major issues with equipment, or just need answers for a concern that you might have come across, this is the right place to start.
Power On
Having Issues?
Answering the Call
Unfortunately, bad things happen to good people every day. Answering the call is what we do best so, let's Power On your system!
If you have an existing system and you don't know where to turn for connecting service, look no further. Maybe you just decided you need a system because the neighborhood has changed or a parent has become your responsibility. Just type in your information or call us and we ready to help.
Tip: Most homeowner wait until something happens to make a decision where life safety is concerned. Be proactive in securing your loved ones and possessions. You may not have a second chance.
Having issues? When you need us, we're here for you...without the costly service call prices. No matter if its a low battery on the system or device, or something more serious as a system or device not functioning or maybe you want additional training...either way, give us call. We'd be more than happy to help you or answer questions.
Tip: For simple fixes, if you are comfortable, you can change your device batteries on your own or with phone help. If are uncomfortable with this, we can send a technician out to you. No matter your need, remember, we're here to help.
Do you have to always call us when there's a question? Not necessarily. On our Frequently Asked Questions page, you'll find many helpful answers to question you may have. Take a look. If you don't find it there, request the information, (be as specific as you can), and we'll do the rest!
Tip: There is usually a simple fix for most problems with system trouble. The FAQs page was designed with simplicity in mind. Check it out by hovering over the light bulb and clicking or tapping your screen.